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FAQ

How do I update my GOES account?
Renewing Global Entry Membership Log onto the Trusted Traveler Programs (TTP) website. Select Manage membership - the Trusted Traveler Program Enrollment page will display. Select the blue Renew Application button - the Personal Information page will display.
How do I find my TTP account?
To access your Trusted Traveler Programs account information, visit https.//ttp.cbp.dhs.gov/. If you sign in directly from the Login.gov homepage, you will only see your Login.gov account information.
How do I log into my GOES account?
Log into your GOES account at. https.//goes-app.cbp.dhs.gov/ and print/save the information located in your profile. Make sure to record your PASSID number, which appears on the back of your TTP card or in the top left corner of your GOES homepage. Create a Login.gov account, if you do not have one.
What app can I use for US Customs?
The CBP Mobile Passport Control App. CBP's MPC app is a free application that can be downloaded from the Apple App store and Google Play and is currently available for eligible travelers to use upon arrival at MPC approved sites.
How do I contact CBP Global Entry?
If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.
How do I renew my 2022 Global Entry?
How do I renew my Global Entry membership? Log onto the Trusted Traveler Programs (TTP) website. Select Manage membership - the Trusted Traveler Program Enrollment page will display. Select the blue Renew Application button - the Personal Information page will display.
How do I link my GOES account?
If you have already applied through GOES, you can link your new account by providing one of the following. Your Membership number / PASSID. Your FAST ID (assigned only to those who have submitted a FAST application in the past) Your GOES ID, followed by answering a security question.
Is goes being replaced?
As of October 1, 2022. the Global Online Enrollment System (GOES) website is being changed to a new cloud based system called the Trusted Traveler Program (TTP).
How do I log into my TTP account?
If you have already migrated your account, go to https.//ttp.dhs.gov to log in....You can use the password reset function to see if a different email address is on file. Try to sign in as usual and ask to have your password reset. Then, enter each email address you believe you used to create your account.
What is the TTP website?
Welcome to the official U.S. Department of Homeland Security website, where travelers can apply for Trusted Traveler Programs. Our programs allow members to use expedited lanes at the U.S. airports, and when crossing international borders.
If you believe that this page should be taken down, please follow our DMCA take down process here.